NWT365 Service Guarantee
PayFusion365 Software? ✔
NWT365 Hardware? ✔✔
A knowledgeable deployment team, reliable maintenance, security, and 24/7/365 US-based technical support? ✔✔✔
With over 150 collective years in the payments and technology industry, the New West Technologies, Inc. crew has the knowledge and experience to elevate our customers’ and partners’ Microsoft Dynamics 365 payment environment and project deployment.
Payment Mastery
Our Payment Integration Expertise
Dynamics 365 Finance & Operations
AR, Payment Journals, and Sales Orders.
Business Central
Midmarket Payment Automation
Retail & eCommerce
Unified POS, Store Commerce, B2B/B2C
what makes us different
Key Features
Real-Time Payment Reconciliation
Omni-Channel Tokenization
AI Fraud Detection
Global Payments Support
Payment Integration Solutions
- Payment Connectors for:
- Microsoft Dynamics 365
- Microsoft Dynamics AX 2012 R3
- MPOS & EPOS
- Liaise with Merchant Processor
- Obtain Parameter/VAR Sheets
- Payment Terminal Encryption
- Payment Terminal Configuration and Deployment
- Prepare Deployment Plan
- Prepare Cut-over Plan
Strategic Hardware, Resources, Schedule, and Deployment Planning
- Determine Goals and Objectives of the Project
- Define the Scope of Work and Deliverables
- Quantify the Sites, Seats, Users, and Locations
- Prescribe the Ideal Hardware Solution Stack Based On Requirements
- Describe the Installation, Configuration, and Operational Processes to be Modified
- Describe Deployment and Transition Steps
- Identify the Individual Installation Tasks for Equipment/Software/Hardware etc.
- Define Roles and Responsibilities of All Parties
- Work to Finalize the Installation Plan, Training Plan, Communication Plan, Schedule, and Documentation
Risk Assessment
- Clarification of Assumptions
- Outline of Dependencies
- Review of Constraints
Hardware Procurement
- Determine Best of Breed Hardware Solution
- Source and Quote Hardware Peripherals
- POS Workstations, Printers, Scanners, Pole Displays, Etc.
- Plan Timeline for Procurement
- Order Processing and Tracking
- Delivery Confirmation
Site Preparation & Readiness
- Identify the Steps Necessary in Preparing the Target Site
- Site Survey
- Layout and Site Diagram
- Environment Assessment and Health Check
- Network and Connectivity Assessment
- Installation Considerations
- Safety, Code and Industry Standards
- Installation Planning
- Weather and Productivity
- Installation Site Maintenance
- Installation Records
Staging and Go-Live Planning
- Cut-Over Planning
- Verification that Equipment and Software Is Properly Installed
- Verification that Each Subsystem is Communicating Properly
Production Rollout
- Staging and Pre-Deployment Review
- Resource Allocation
- Travel and Equipment Delivery Logistics
Project Close
- Obtaining Sign Off
- Review of Lessons Learned
- Transition Project to Appropriate Support Team
Post Implementation Support
- First Level Support for Hardware and Payments, Including Warranty Repair, Management, and Asset Tracking
FAQ
How Can I Open A Support Case?
If you need assistance from the New West Technologies Help Desk, please call 800-466-7839, send an email to [email protected] or submit via our support request form.
What banks can PayFusion365 Integrate to?
We can connect Microsoft Dynamics 365 POS, Back Office, Call Center, and ECommerce to Braintree, Chase, Fiserv, Elavon, Global Payments Integrated, Sensepass, Sola, Shopify, Stripe, TSYS, Worldpay and more.
Who Do I Contact For A Hardware, Software, or Service Quote?
If you’d like to connect with our sales team and discuss how New West Technologies can provide payments, hardware, software, or integration and implementation services for your Microsoft Dynamics 365 environment, call 800-466-7839, email [email protected], or fill out our contact form. We look forward to hearing from you, today!